Oman.om — Redesigning a National E-Government Portal Around People, Not Institutions
Project Overview Oman.om is the official e-government services portal of the Sultanate of Oman, bringing together public services, information, initiatives, and resources from multiple government entities. The challenge was not simply to redesign individual pages. The portal needed to support very different audiences — including citizens, residents, investors, people with disabilities, elderly users, students, parents, […]
4 Product Design Approaches: Choosing the Right Process for Different Product Challenges
Download All Four Product Design Checklists I’ve made all four frameworks available as downloadable PDFs for designers, product managers, design teams, and anyone involved in building digital products. 01 — Product Design From Zero For new products and true zero-to-one initiatives. [Download Checklist →] 02 — Improving an Existing Product For diagnosing and improving measurable […]