When Should a Product Actually Use AI?
AI should solve a product problem—not become the product strategy. AI is rapidly becoming a default item on product roadmaps. Add a copilot.Add recommendations.Add an AI assistant.Add a chatbot.Add an agent. But there is a more fundamental question product teams should ask before any of these: Does this problem actually need AI? The availability of […]
Redesigning a Complex CX Analytics Platform for Clearer, Role-Based Decision Making
B2B SaaS · Product Design · Complex Systems · Enterprise UX · Data-Heavy Dashboards · CX Analytics