MTCIT — Designing a Scalable Digital Ecosystem for Oman’s Ministry of Transport, Communications and Information Technology

Project Overview The Ministry of Transport, Communications and Information Technology — MTCIT — oversees a broad ecosystem spanning transportation, communications, digital infrastructure, cybersecurity, artificial intelligence, digital transformation, investment, public services, programs, research, community initiatives, and government information. The challenge was therefore much larger than redesigning a government website. The product needed to help very different […]

Oman.om — Redesigning a National E-Government Portal Around People, Not Institutions

Project Overview Oman.om is the official e-government services portal of the Sultanate of Oman, bringing together public services, information, initiatives, and resources from multiple government entities. The challenge was not simply to redesign individual pages. The portal needed to support very different audiences — including citizens, residents, investors, people with disabilities, elderly users, students, parents, […]